DELIVERY INFO

As a customer you will enjoy fast delivery to most parts of Australia. Free delivery is available to many areas, however a minimum order and some conditions may apply. Alternatively, email us the product/s you wish to purchase and your address, and we will contact you with the delivery arrangements for your area.

Delivery Pricing Changes

Delivery pricing may vary from shopping cart for large, or bulk order items, or country areas. We will contact you separately if an extra delivery is required, you will have the opportunity to cancel your order and receive a full refund if the delivery charge is not acceptable.

No Delivery cost given, unable to purchase

Large or heavy equipment will require a delivery quote, you will not be able to purchase online.

Standard Delivery

 A delivery cost will be incurred for all product orders depending on location, and size/weight of items.

Our standard delivery (cooking equipment, refrigeration, stainless steel items and furniture products) includes delivery to the kerbside of your property or loading dock in shopping centre only. It does not include negotiating lifts or any stairs or steps.

Standard kerbside service does not include installation or the removal of any packaging or existing appliance.

If you are not home at the time of delivery, you will be liable for a second delivery fee.

Please note that the standard service may not cover Australian offshore territories or remote locations within Australia. Examples of remote locations include Norfolk Island, Christmas Island and any area that may require access via aircraft, motor vessel or a specialised vehicle. Please contact us if you have a question in relation to the locations to which we deliver.

Specific Delivery

Specify delivery is only available for metro areas.

A supplementary delivery cost will be incurred for all product orders depending on location, and size/weight of items. A supplementary delivery cost for large items may apply.

Customers are responsible for ensuring that all products ordered are suitable for them and will fit through doorways and into their premises. We cannot accept responsibility if it will not fit. Any carriage charges caused by aborted deliveries are for the customers account.

Delivery does not include any unpacking, positioning or assembly of any item.

Delivery does not include lifting up steps or stairs or negotiating equipment into and out of lifts.

Please contact us (1300 123 155) for a quote if you require to upgrade the service.

For more information on delivery & logistics please contact one of our friendly customer service team today by calling 1300 123 155